Privacy Policy

Union Investment welcomes your visit to our website and your interest in our company and our products and services. We regard privacy as a customer-oriented mark of quality. Protecting your personal information is very important to us.

This Privacy Policy describes the information we collect through (the “Site”) and the purposes for which we use and disclose that information. The Site may contain links to websites operated by third parties to which this Privacy Policy does not apply. You acknowledge and agree that we are not responsible for the collection and use of your information by such third parties that are not under our control. We encourage you to review the privacy policy of each website you visit.

By using the Site, you consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy, now and as amended by us.

Information you provide

While we do not require you to provide information when you visit the public area of the Site,  we and our service providers will collect any information that you choose to provide when you use the Site, including when you contact us with a question, comment, or request.

The information that you provide us can include, but is not limited to, your name, contact information, registration details, and any other information you provide when you contact us.

Information automatically collected from you

Each time you visit the Site we store this fact in a log file. In addition, we automatically collect and store the following information when you visit the Site: the IP address of the computer you are using, the date and time of your access to the Site, your general geographic location, the pages you view on the Site, and the pages you view immediately before and after you access the Site. We collect this information in order to improve the security and stability of the Site, optimize the operation of the Site, and generate and analyze internal statistics. We do not use this information to create personal browsing profiles.

Use of cookies

You may access certain areas of the Site only after you have logged in. In order to do this, you will need to register with us; you will then receive credentials that will enable you to access the private areas of the Site. We use cookies for certain functions in the private areas of the Site. Cookies are small text files that your web browser generates at a web server's request and stores on the device you are using to visit the Site. We do not use web bugs.

If you do not want the Site to collect information through the use of cookies, you can stop the installation of cookies by configuring your browser's software (you will find instructions on how to do this in the help pages of the browser you use). If you stop the installation of cookies, you may not be able to use all of the functionality available in the private areas of the Site. However, you may still use all the services that are available in the public area of the Site.

Using a cookie means that you only have to enter your access credentials once during your session and then you can browse the private area of the Site freely. For example, cookies allow you to browse backward from your current page. Cookies can also be used to tailor your browsing to your requirements during the session. Cookies used on the Site are deleted automatically when you leave the Site.

Use of information

We use the information we collect to reply to your questions, comments, and requests and to send you the information you have requested. We may also use the information we collect for a number of other purposes, including, but not limited to, delivering marketing communications, promotional materials, or advertisements that may be of interest to you or allowing us to improve the Site and the services we provide, such as by better tailoring our content to our users’ needs and preferences.

Disclosure of information

We may share the information we collect from you through the Site with other companies in the Union Investment Group and third parties that that process the questions, comments, and requests received through the Site such as real-estate agents or facility management service providers. We may also disclose the information we collect from you through the Site

  • as required by law, such as to comply with a subpoena or other legal process, or to comply with government reporting obligations
  • when we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Site, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Site; and
  • to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Except as described above, we do not disclose your information to third parties. Furthermore, we do not sell or lease any personal information to third parties.

Where your information is processed

Information collected through the Site will be processed in and subject to the laws of the United States, which, if you are not located in the United States, may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. In addition, we may transfer your information outside the United States to our affiliates and service providers located in other countries. By using the Site, you consent to such transfer to, and processing in, the United States and these other countries.

Information that you send us using a contact form will be forwarded to and used by the Union Investment Group company responsible for data processing.

Security of information

We use administrative, technical, and physical safeguards designed to safeguard the information collected through the Site. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks.

Your choices

If you wish to inquire about the information we have collected about you, or request that we correct any incorrect information, please contact us at the contact information listed below. 

Children’s information

The Site is not directed to, nor do we knowingly collect information from, children under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below.

Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy as necessary (e.g., if new products and services are offered by Union Investment). If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page.

Contact information

Union Investment has appointed a data protection officer. If you have any questions or comments about this Privacy Policy or our use of your information collected through the Site, please contact our data protection officer directly:

Union Asset Management Holding AG
Marco Wichtermann
Data protection officer
Weißfrauenstraße 7
60311 Frankfurt/Main

This Privacy Policy was last updated on 5 December, 2017.